Terms & Conditions

Last Updated: July 11, 2025

Terms & Conditions

1. Terms of Use

Welcome to Free to Feed™, a website located at www.freetofeed.com (the “Site”) and operated by Free to Feed Inc. (“Free to Feed™,” “Company,” “we,” “us,” or “our”). Free to Feed™ provides the Site and a suite of services and resources—including the Vana Virtual Allergy Navigation Assistant (the “AI Platform”)—collectively referred to as the “Services.” These Terms of Use (this “Agreement”) constitute a legally binding agreement between you and the Company. By accessing or using the Services, you (i) confirm that you are at least 18 years old, (ii) accept this Agreement in full, and (iii) represent that you have the right, authority, and capacity to do so. If you do not agree to all provisions of this Agreement, do not access or use the Services.

2. Medical Disclaimer

2.1 Educational Purpose Only

THIS SITE AND THE AI PLATFORM DO NOT PROVIDE MEDICAL ADVICE. All content—including text, graphics, images, and information—made available through the Services is for educational and informational purposes only and is not intended to substitute for professional medical judgment, diagnosis, or treatment by a qualified physician or other healthcare provider.

2.2 Automated Content

Portions of the Services are generated automatically by the AI Platform using machine-learning models and proprietary datasets. The AI Platform is an informational tool only; it does not practice medicine, diagnose conditions, or recommend treatment, and no interaction with the AI Platform creates a physician–patient relationship.

2.3 Professional Guidance

Always seek the advice of your physician, pediatrician, registered dietitian, or other qualified healthcare provider with any questions you may have regarding a medical condition, dietary change, or elimination diet, and before acting on any information obtained through the Services.

2.4 Medical Emergency

If you believe you or your child is experiencing a medical emergency—including, but not limited to, anaphylaxis—call 911 (or your local emergency number) immediately. Content generated by the AI Platform is not monitored in real time and cannot respond to emergencies.

3. No Representations

Free to Feed™ makes no representation or warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, or suitability of any information contained in or generated by the Services—including AI-generated content—and does not warrant against human or machine error, omissions, delays, interruptions, or losses.

4. Privacy Policy

We respect your privacy. Please review our Privacy Policy (www.freetofeed.com/privacy) to understand how we collect, use, and disclose information—including data processed by the AI Platform—when you access or use the Services. By using the Services, you signify your agreement to the Privacy Policy.

5. Subscriptions and Accounts

5.1 Subscription

Some Services may be offered on an annual subscription basis (each a “Subscription”). Different Subscription tiers may provide access to different features. Prices are subject to change at any time. If your Subscription includes free consultations (“Consultations”), each Consultation must be scheduled and completed within one year of your Subscription start date; unused Consultations expire after one year.

5.2 Gifting a Subscription

You may gift a Subscription (“Subscription Gift”) to a chosen recipient or allow Free to Feed™ to select a recipient. Once your payment method is charged, a Subscription Gift is non-refundable.

5.3 Account Creation

To use certain features, you may need to register an account (“Account”). You represent that all information you provide is accurate and agree to keep it updated. You may delete your Account at any time. We may suspend or terminate your Account as provided in § 19.

5.4 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account credentials and for all activities under your Account. Notify us immediately of any unauthorized use. We are not liable for losses arising from your failure to safeguard credentials.

5.5 Refund Policy

Refund requests for Subscriptions are honored if received within five calendar days of purchase. Requests after five days will not be honored. Subscription Gifts are non-refundable.

6. Mobile Apps

We may offer a mobile application (the “App”). The App may include access to the AI Platform; AI-generated content is subject to these Terms.
You may not: (a) modify, disassemble, reverse-engineer, or decompile the App; (b) rent, lease, loan, resell, sublicense, or distribute the App; (c) copy the App; (d) bypass or interfere with security features; or (e) remove proprietary notices.
We may automatically update the App on your device; these Terms apply to all updates. Third-party App Stores (e.g., Apple App Store, Google Play) have their own terms, which you must follow.

7. Rights and Licenses

7.1 License to Use

We grant you a non-transferable, non-exclusive, revocable license to access and use the Services for personal, non-commercial purposes, subject to this Agreement.

7.2 Restrictions

You will not:
• license, sell, rent, lease, transfer, assign, distribute, host, or commercially exploit the Services;
• modify, create derivative works of, disassemble, reverse-compile, or reverse-engineer any part of the Services;
• access the Services to build a similar or competitive service;
• copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Services except as expressly permitted; or
• probe, scan, reverse-engineer, or copy any aspect of the AI Platform’s underlying models or training data.
All copyrights, trademarks, and other intellectual-property rights in the Services are owned by us or our licensors. We reserve all rights not expressly granted.

8. User Content

“User Content” means any content you submit to the Services or our social-media pages. You own your User Content but grant Free to Feed™ a worldwide, irrevocable, royalty-free license to use, reproduce, display, and create derivative works from it for purposes of operating and promoting the Services. You are solely responsible for your User Content. We may remove User Content at our discretion.

Acceptable Use Policy

You agree you will not:
• post content that is abusive, threatening, obscene, defamatory, or otherwise offensive;
• use the Services for unlawful purposes;
• harass or harm another person;
• use another user’s account without permission;
• provide false information;
• interfere with the proper functioning of the Services;
• engage in automated data collection that imposes an unreasonable load;
• use the Site to advertise or solicit for commercial purposes;
• bypass security measures, scrape, or harvest data;
• link to malicious content; or
• violate any applicable law.
Violation may result in suspension or termination of your Account without refund.

9. Feedback

If you provide suggestions or feedback (“Feedback”), you grant Free to Feed™ an unrestricted, perpetual license to use that Feedback without compensation. Feedback is non-confidential.

10. Indemnity

You agree to indemnify and hold Free to Feed™, its officers, directors, employees, and agents harmless from any claims, damages, or expenses arising out of (a) your use of the Services, (b) your User Content, (c) your violation of this Agreement, or (d) your violation of any law.

11. Links to Other Sites and Materials

The Services may contain links to third-party websites (“Third-Party Sites”). We do not control and are not responsible for Third-Party Sites or their content. Your use of Third-Party Sites is at your own risk.
You may link to our Site for non-commercial purposes provided the link is fair, legal, and does not imply endorsement. We may revoke linking permission at any time.

12. Release

You release Free to Feed™ and its affiliates from all claims and damages arising out of disputes with other users or Third-Party Sites.
If you are a California resident, you waive California Civil Code § 1542.

13. Disclaimers

THE SERVICES—INCLUDING THE SITE AND THE AI PLATFORM—ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FREE TO FEED™ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.
OUTPUTS FROM THE AI PLATFORM ARE GENERATED BY MACHINE-LEARNING MODELS THAT MAY CONTAIN INCOMPLETE OR INACCURATE INFORMATION. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ANY AI-GENERATED CONTENT BEFORE RELYING ON IT.
Some jurisdictions do not allow disclaimers of implied warranties; in such jurisdictions, the foregoing disclaimers may not apply to you.

14. Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FREE TO FEED™ AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, FREE TO FEED™ SHALL HAVE NO LIABILITY ARISING FROM OR RELATED TO ERRORS, OMISSIONS, OR INACCURACIES IN ANY CONTENT PRODUCED BY THE AI PLATFORM.
In no event will Free to Feed™’s total liability exceed the amount you paid Free to Feed™ in the twelve (12) months preceding the claim.
Some jurisdictions do not allow exclusion or limitation of incidental or consequential damages; the above limitations may not apply to you.

15. AI Platform Disclosure

The Vana Virtual Allergy Navigation Assistant employs artificial-intelligence technologies that continuously learn from new data. Outputs are generated probabilistically and may be incomplete, outdated, or inaccurate. The AI Platform may fail to identify certain allergens, dietary variables, or symptom triggers. Any reliance on AI-generated content is at your sole risk.

16. Term and Termination

This Agreement remains in effect while you use the Services. We may suspend or terminate your access at any time for any reason, including violation of this Agreement. Upon termination, your right to use the Services ceases immediately, and we may delete your User Content. Sections that by their nature should survive termination (including indemnity, disclaimers, limitation on liability, and dispute-resolution provisions) will survive.

17. Copyright Policy

Free to Feed™ respects intellectual-property rights and complies with the Digital Millennium Copyright Act (“DMCA”). If you believe content on the Services infringes your copyright, submit a DMCA notice to:
Free to Feed™
Attn: Privacy Department
9 Laboratory Dr, Durham, NC 27709
Email: info@freetofeed.com
Your notice must meet the requirements of 17 U.S.C. § 512(c)(3). Counter-notification procedures are available under 17 U.S.C. § 512(g).

18. Legal Disputes

18.1 Choice of Law

This Agreement is governed by the laws of the State of Idaho, without regard to conflict-of-law principles.

18.2 Claim Limitations

Any claim related to the Services must be filed within one (1) year after it accrues; otherwise, it is permanently barred.

18.3 Agreement to Arbitrate

You and Free to Feed™ agree to resolve all disputes through final and binding arbitration administered by JAMS in Ada County, Idaho, except qualifying small-claims-court matters. Class actions are prohibited; each party must arbitrate on an individual basis. If the class-action waiver is found unenforceable, the arbitration provision is void and disputes will be resolved in the state or federal courts of Ada County, Idaho.

19. General

19.1 Changes to Agreement

We may revise this Agreement at any time. Substantial changes will be posted on the Site and, if you have provided an email address, sent to you. Changes become effective 30 days after posting. Continued use of the Services after changes take effect constitutes acceptance.

19.2 Copyright / Trademark

19.3 Contact

Questions about these Terms & Conditions:
Free to Feed™
Email: info@freetofeed.com

This version supersedes all prior versions of the Free to Feed™ Terms & Conditions.

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